We can exchange items in case of a manufacturing defect or if an incorrect size has been delivered.

The product must be in the same condition that you received it — with labels intact and undamaged in any way.

Exchange Conditions

Exchanges cannot be processed without actual receipt of the item(s).

Emirates Industries will not issue refunds for products purchased through other entities, such as distributors or retail partners.

During peak sale seasons, we do not accept returns. Exchanges can be made at our nearest outlet.  Emirates Industries – Find Your Nearest Location

If you cannot visit our outlet for an exchange, you may ship the item to us at the address below. Please note, the customer is responsible for arranging and paying the shipping cost.

Please allow 5–7 days for your exchange to be processed.

Shipping Address

To exchange your product, you should send your product to:
Emirates Industries LLC,
Street #22, Al Quoz Ind Area-2, Dubai,
PO Box-37084, United Arab Emirates.
Call us: +971 4 347 4906
Email us: Customercare@emiratesind.com

Refunds

Refunds are not applicable. Only exchanges are available.

For more details on uniform exchanges, please contact us at Customercare@emiratesind.com.